Refund policy

At AudioCorex, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, you may return eligible products within 30 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.
• All original packaging, accessories, manuals, and components must be included.
• Proof of purchase is required.
• Items showing signs of misuse, accidental damage, or unauthorized modification may not qualify.

Free Returns

We proudly offer free returns worldwide for eligible orders within the 30-day return period.

Refunds

Once your returned package is received and inspected, your refund will be processed to the original payment method. Depending on your financial institution, refunds generally appear within 5–10 business days after approval.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.

Exchanges

Eligible products may also be exchanged for the same item if available.

Non-Returnable Items

Returns may not be accepted for products that:

• Have been intentionally damaged.
• Show excessive wear or misuse.
• Are missing essential accessories.
• Were purchased as final-sale items where permitted by law.